Your citizenship application tracker

A simple and secure tool to check the status of your citizenship grant application

If you’re an applicant or a representative who has a permanent residence (PR) tracker account, you

You must still wait for your acknowledgement of receipt (AOR) letter or email before you use the citizenship tracker.

This tracker replaces the Client Application Status (CAS) tool. If you've been using CAS, you need to create a tracker account to continue checking the status of your citizenship application.

Create tracker account

If you're an applicant, you can register only after you receive your acknowledgement of receipt (AOR) letter or email.

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Didn't receive your AOR?

Learn more below.

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After you submit your application, it will take several months before you receive your AOR.

We're now sending AOR letters or emails for applications received

the week of April 14, 2023

If you still haven't received your AOR, your application may be

  • taking longer for us to review due to COVID-19
  • incomplete and on its way back to you, or
  • going through further review before we start processing it

You need to wait for your AOR before you can

  • create a status tracker account
  • check your application status
  • contact us

If you have a representative, we’ll send them the AOR letter by mail or email.

If you applied on paper

  • It will take time for your application to arrive by mail
  • If you have a tracking number with a courier or postal service, you can check if they've delivered your application to us.
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If you applied online

We’re currently testing a new online citizenship application with some applicants.

After you submitted your application:

  • you'll immediately get an email that confirms you've successfully submitted your application (this is not your AOR)
  • we need time to check that your application is complete before sending the AOR

If you've already applied on paper, do not submit an online application.


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